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  • Writer's pictureiBrainy Team

How to Be a Better Manager? The Ultimate Leader Guide

Factory manager talking to his employees

So, you want to know how to be a better manager? You're not alone. Being a good manager is about more than just delegating tasks and making sure deadlines are met. It's about inspiring and motivating your team to work together towards a common goal. Whether you're a new manager or looking to improve your skills, this guide will provide you with the tips and tricks you need to become a better leader.

Table of Contents:

  1. Introduction

  2. Team Management Skills

  3. Understanding the Role of a Modern Manager

  4. 7 Key Traits of a Great Manager

  5. Build Trust with Your Team - 8 Practical Steps

  6. How to Manage Remote Teams

  7. Effective Communication Techniques for Managers

  8. Time Management and Prioritization Tips

  9. Boosting Employee Engagement and Satisfaction

  10. How to Increase Employee Retention

  11. Essential Tools for Managing Deskless Employees

  12. How to Manage Time Better - 5 Advanced Tips

  13. Continuous Learning and Development

  14. Conclusion


Many business owners and team managers, especially those in charge of frontline workers and deskless employees, often find themselves asking the same question. In today's rapidly evolving work environment, mastering the art of management is more important than ever.

In this ultimate leader guide, we'll cover various aspects of modern management, from understanding an effective manager's role and essential traits to practical tips and tools for streamlining your management process. Let's dive in!

Team Management Skills

Developing strong team management skills is crucial for leading a successful team. Here are some essential skills to focus on:

  1. Communication: Effectively convey information, expectations, and feedback to your team members.

  2. Delegation: Assign tasks to team members based on their strengths and abilities, and trust them to complete the tasks efficiently.

  3. Problem-solving: Identify and address challenges that arise within your team and work together to find solutions.

  4. Motivation: Encourage and inspire your team members to achieve their goals and stay engaged in their work.

  5. Adaptability: Be prepared to adjust your management approach based on the needs and personalities of your team members.

Understanding the Role of a Modern Manager

The role of a manager has evolved significantly in recent years. With the rise of remote work and deskless employees, managers must possess unique skills to lead their teams effectively. Here are three key aspects of modern management:

  1. Flexibility: Adapting to change and responding to new challenges is crucial. A great manager must be willing to learn new skills, embrace innovative technology, and adapt their leadership style to suit their team's needs.

  2. Empathy: Managers must understand and appreciate the unique challenges faced by frontline workers and deskless employees. This includes recognizing the importance of work-life balance, fostering a positive work environment, and providing necessary resources and support.

  3. Digital Savvy: Modern managers must be familiar with the latest technology and tools designed to support deskless employees. This includes time-tracking software, project management tools, and mobile apps that streamline communication and collaboration.

Restaurant owner chef

7 Key Traits of a Great Manager

To become a better manager, it's essential to develop the following qualities:

  1. Active Listening: Effective managers listen to their team members and genuinely consider their input. Active listening involves giving your full attention, asking open-ended questions, and providing constructive feedback.

  2. Decisiveness: Making quick, informed decisions is a critical skill for any manager. This includes weighing the pros and cons, consulting with your team, and taking calculated risks when necessary.

  3. Delegation: A great manager knows when and how to delegate tasks. This involves identifying team members' strengths and assigning tasks accordingly while still providing guidance and support.

  4. Motivation: Inspiring and motivating your team is crucial for success. This includes setting clear expectations, providing regular feedback, and celebrating both individual and team accomplishments.

  5. Conflict Resolution: As a manager, you will inevitably encounter disagreements and conflicts within your team. Learning how to address these issues effectively is essential for maintaining a positive work environment.

  6. Organization: Managers must be adept at organizing and prioritizing tasks for themselves and their teams. This includes setting deadlines, establishing clear goals, and ensuring all team members are on the same page.

  7. Lead by Example: Finally, a great manager sets a positive example for their team. This involves demonstrating a strong work ethic, maintaining a positive attitude, and upholding the company's values.

Build Trust with Your Team - 8 Practical Steps

Trust is a crucial component of any successful team, and as a manager, it's your responsibility to build and maintain that trust. Building trust takes time and consistent effort, but the rewards are worth it, resulting in a more positive and productive work environment. To foster a strong foundation of trust with your team, consider implementing the following strategies:

  1. Transparent Communication: Encourage openness and transparency by sharing relevant information with your team members and seeking their input on important decisions. Being honest about your expectations, goals, and any challenges you face will help create a culture of trust.

  2. Follow Through on Commitments: Demonstrating reliability is key to building trust. Ensure that you follow through on promises and commitments, whether it's meeting deadlines, providing support, or delivering on your word. Your team members will be more likely to trust you if they see you as dependable and accountable.

  3. Consistency in Actions: Trust is built on a foundation of consistent actions. Be consistent in your decision-making, leadership style, and the way you treat your team members. This consistency will help your team feel secure in their understanding of your expectations and will foster trust in your leadership.

  4. Admit Mistakes and Learn from Them: Nobody is perfect, and as a manager, it's important to acknowledge when you've made a mistake. Admitting your errors and taking steps to correct them demonstrates humility and accountability, which can strengthen trust with your team.

  5. Empower Your Team Members: Show your team members that you trust them by giving them autonomy and responsibility. Empowering your team to make decisions and take ownership of their work not only boosts their confidence but also strengthens the bond of trust between you and your team.

  6. Be Supportive and Approachable: Make yourself available to your team members and provide the support they need to succeed. Being approachable and empathetic to their concerns and challenges will help your team feel valued and understood, fostering a sense of trust.

  7. Recognize and Appreciate Effort: Acknowledging and appreciating your team member's hard work and contributions can go a long way in building trust. Celebrate their achievements individually and as a team to show them that you value their efforts and recognize their impact on the organization.

  8. Encourage Open Feedback: Create a safe environment for your team members to voice their opinions, concerns, and ideas. Encouraging open feedback helps you identify areas for improvement and demonstrates that you value their input and are committed to the team's growth.

Implementing these strategies and prioritizing trust-building within your team will create a more positive, collaborative, and productive work environment where everyone feels empowered to contribute their best.

Retail store manager showing new product to his employees

How to Manage Remote Teams

Managing remote teams can present unique challenges, but with the right strategies in place, you can successfully support and engage your remote employees. Consider the following tips:

  1. Set clear expectations: Clearly communicate your expectations to your remote team members, including goals, deadlines, and performance standards.

  2. Schedule regular check-ins: Establish a routine for checking in with remote employees to discuss progress, address concerns, and maintain engagement.

  3. Use the right tools: Provide your remote team with the necessary tools and platforms for seamless communication and collaboration.

  4. Be flexible: Adapt your management style to accommodate your remote employees' unique needs and circumstances.

  5. Monitor performance: Use project management tools to track the progress of your remote team members and ensure they are meeting their goals and deadlines. Hold a performance review every six months or a year to let your employees know how they perform and what you expect for the next period.

Effective Communication Techniques for Managers

One of the most important skills for any manager is strong communication. Effective communication goes beyond simply relaying information; it involves connecting with your team members on a deeper level to foster trust, collaboration, and understanding. To develop and enhance your communication skills, consider the following strategies:

  1. Active Listening: Prioritize active listening by giving your full attention to your team members when they speak. Show genuine interest in their thoughts, ask open-ended questions, and acknowledge their concerns. Active listening helps build trust and allows you to understand your team's needs and perspectives better.

  2. Regular Check-Ins: Make sure to set aside time for regular check-ins with your team members, either through one-on-one meetings or group discussions. These check-ins provide an opportunity for open dialogue, ensuring everyone is aligned with goals and expectations and allowing team members to voice concerns or ask questions.

  3. Open and Transparent Communication: Encourage a culture of openness and transparency by sharing relevant information with your team and seeking their input on important decisions. This approach empowers your team members and fosters a sense of ownership and commitment to the team's success.

  4. Adaptable Communication Styles: Recognize that different team members may have varying communication preferences and adapt your style accordingly. Some individuals prefer face-to-face conversations, while others are more comfortable with email or chat platforms. By catering to these preferences, you can ensure that your message is effectively received by everyone on your team.

  5. Nonverbal Communication: Pay attention to your nonverbal cues, such as body language, tone of voice, and facial expressions. These subtle signals can impact your message's perception and help you convey empathy, confidence, and enthusiasm.

  6. Feedback and Constructive Criticism: Master the art of providing constructive feedback to your team members, focusing on specific areas for improvement while also highlighting their strengths and accomplishments. This approach fosters growth and shows that you are invested in their success.

  7. Courses and Workshops: To further develop your communication skills, consider taking courses or participating in workshops on topics like active listening, emotional intelligence, and persuasive communication. These programs can provide valuable insights and practical tips for refining your communication style.

By focusing on developing strong communication skills, you can create a more cohesive and engaged team, resulting in increased productivity and a healthier work environment.

Time Management and Prioritization Tips

Effective time management is crucial for any manager. Here are some tips for managing your time and prioritizing tasks:

  1. Set SMART Goals: SMART goals are Specific, Measurable, Achievable, Relevant, and Time-bound. Establishing clear goals will help you prioritize tasks and measure progress.

  2. Create a Daily To-Do List: Start each day by creating a to-do list that includes both short-term and long-term tasks. Prioritize tasks based on importance and urgency.

  3. Use the Eisenhower Matrix: This time management tool helps you categorize tasks based on their importance and urgency, allowing you to focus on what truly matters.

  4. Limit Multitasking: Studies show that multitasking can decrease productivity. Instead, focus on one task at a time and recharge between tasks.

  5. Delegate When Necessary: As mentioned earlier, delegation is an essential skill for managers. By assigning tasks to team members based on their strengths, you can free up time to focus on higher-priority items.

Boosting Employee Engagement and Satisfaction

Happy and engaged employees are more productive and committed to their work. Here are some strategies to boost employee engagement and satisfaction:

  1. Provide Opportunities for Growth: Encourage continuous learning and development by offering training programs, workshops, and mentorship opportunities. This is even more important for millennials and Generation Z employees.

  2. Recognize and Reward Achievements: Celebrate individual and team accomplishments through public recognition, incentives, or rewards.

  3. Promote Work-Life Balance: Encourage a healthy work-life balance by setting reasonable expectations, offering flexible work options, and supporting employees' personal lives.

  4. Foster a Positive Work Environment: Create a positive work culture by promoting open communication, collaboration, and mutual respect among team members.

How to Increase Employee Retention

Increasing employee retention is vital for the long-term success of any organization, as it helps maintain a stable workforce, reduces turnover costs, and fosters a positive work culture. To effectively retain your team members, consider implementing the following strategies:

  1. Offer Competitive Compensation and Benefits: Ensure your employees receive fair compensation and attractive benefits packages. This demonstrates that you value their contributions and helps your organization remain competitive in the job market.

  2. Create Opportunities for Growth and Development: Encourage personal and professional growth by providing access to training programs, workshops, and educational resources. When employees feel they have the opportunity to advance in their careers, they are more likely to stay with the organization.

  3. Foster a Positive Work Environment: Cultivate a supportive, inclusive work culture that promotes teamwork, collaboration, and mutual respect. A positive work environment can increase job satisfaction, which in turn can lead to higher retention rates.

  4. Recognize and Reward Achievements: Regularly celebrate your team members' accomplishments, individually and collectively. Recognition can take various forms, from verbal praise to tangible rewards, and helps reinforce your employees' sense of value and purpose within the organization.

  5. Promote Work-Life Balance: Encourage a healthy work-life balance by setting realistic expectations, offering flexible work arrangements, and providing resources to support employees' physical and mental well-being.

  6. Provide Supportive Leadership: Be an approachable, empathetic, and effective leader who actively listens to employees' concerns and provides guidance and support when needed. Strong leadership can positively influence employee satisfaction and retention.

  7. Encourage Open Communication and Feedback: Foster a culture of open communication where employees feel comfortable sharing their ideas, concerns, and suggestions for improvement. Actively seek feedback and show your team members that their input is valued and taken into consideration.

Essential Tools for Managing Deskless Employees

Managing frontline workers and deskless employees can be challenging, but with the right tools, it's easier than ever. One such app is iBrainy, which offers a comprehensive suite of features, including Generative AI for creating quizzes and training materials, time tracking, employee scheduling, engagement tools, and advanced analytics. iBrainy makes it simple to manage your team from a single mobile app, available on both iOS and Android devices.

Other essential tools for managing deskless employees include:

  1. Project Management Software: Tools like Asana, Trello, or Basecamp can help managers track tasks, set deadlines, and monitor progress.

  2. Communication Platforms: Slack, Microsoft Teams, or Google Workspace can facilitate real-time communication and collaboration among team members.

  3. Time Tracking Apps: Clockify or Toggl can help managers monitor employee work hours and ensure accurate payroll.

  4. File Sharing and Collaboration: Google Drive or Dropbox can streamline document sharing and collaboration among team members.

How to Manage Time Better - 5 Advanced Tips

As a manager, time management is essential for your personal success and your team's success. Here are a few tips to help you manage time more effectively:

  1. Prioritize tasks: Identify the most important tasks and focus on completing them first. Use the Eisenhower Matrix to help you categorize tasks into four quadrants based on urgency and importance.

  2. Break tasks into smaller chunks: Break down complex tasks into smaller, more manageable steps. This can help you stay focused and make progress more quickly.

  3. Delegate tasks: Learn to delegate tasks to your team members, freeing up your time to focus on more important tasks.

  4. Use management tools: Consider using tools like iBrainy, Trello, or Asana to help you organize and track tasks, deadlines, and projects.

  5. Set realistic deadlines: Set achievable deadlines for yourself and your team to avoid unnecessary stress and burnout.

Continuous Learning and Development

To be a better manager, embracing continuous learning and development is essential. Here are some ways to invest in your professional growth:

  1. Attend Workshops and Conferences: Participate in industry workshops, conferences, or webinars to stay informed about the latest trends and best practices in management.

  2. Seek Mentorship: Connect with experienced managers or mentors who can provide guidance, advice, and support as you navigate the challenges of management.

  3. Read Books and Articles: Stay informed by reading books, articles, and blogs on management and leadership topics.

  4. Join Professional Networks: Engage with other managers and professionals in your industry through networking events, online forums, or social media groups.

  5. Pursue Further Education: Consider taking courses or earning certifications in relevant fields, such as management, leadership, or human resources.


Becoming a better manager involves continuous learning and adapting to your team's evolving needs, especially when managing frontline and deskless employees.

By developing key traits, embracing effective communication techniques, prioritizing time management, boosting employee engagement, leveraging essential management tools, and committing to ongoing learning and development, you'll be well on your way to mastering the art of management.

Remember, the journey toward becoming a better manager is a marathon, not a sprint. Keep refining your skills, learning from your experiences, and striving to create a positive work environment for your team. With dedication and persistence, you'll soon see the fruits of your labor as your team thrives and your business succeeds.

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